Frequently Asked Questions
Here are some of our more commonly asked questions. Need information on something else? Please contact us by phone or email.
Yes, we sell custom, Canadian-made sofas/chairs by Stylus and Van Gogh Designs. You can select size, configuration, fabric, cushions and other options. Please contact us for details.
Yes, we can arrange delivery of online purchases within Vancouver Island. We also offer limited free local delivery within the immediate Nanaimo area; some sizing restrictions apply. Please contact us to discuss and find out about shipping rates across Vancouver Island.
No! Flying Fish carries thousands of items, with new stock arriving daily. At this time, our website only features a few of our more popular and most requested items. Please feel free to contact us or drop by the store to view the full selection.
Yes! Gift registries are a great way to offer people a selection of gifts to purchase for special events such as showers, weddings and anniversaries. Please contact us for details regarding our gift registry service. Our team would be happy to help you with your registry.
Yes, gift certificates are available for any denomination with no expiration date. You can pay over the phone and we can mail one to the recipient, if desired. We can even add in a greeting card and fill it in for you! These details are best sorted out by phone; please contact us.
Flying Fish is happy to refund or exchange items with their original receipt and in their original packaging within 14 days of purchase.
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